Terms and Conditions

Effective Date: 25/05/2025

Company Name: JetCode Innovation Company Limited

Website: https://jetcode.co.tz
Email: info@jetcode.co.tz

Welcome to JetCode Innovation Company Limited's official website. These Terms and Conditions ("Terms") govern your use of our website, products, and services, including the JetCode App available on the Google Play Store. By accessing or using our services, you agree to be bound by these Terms.


1. About JetCode Innovation

JetCode Innovation Company Limited is a registered company in Tanzania that specializes in the sale and distribution of electrical submeters. We provide smart solutions for managing energy consumption in residential, commercial, and industrial settings. Our JetCode App allows customers to purchase electricity automatically and securely using their smartphones.

2. Eligibility

  • At least 18 years of age or using the services under parental/guardian supervision.
  • Legally capable of entering into a binding contract.
  • Using the services for lawful purposes only.

3. Products and Services

  • Smart and digital electrical submeters for households, buildings, and institutions.
  • JetCode App, which allows for real-time electricity purchase and top-up.
  • Technical support, installation, and maintenance services for our submetering solutions.

4. Use of the JetCode App

  • The JetCode App is available for download via the Google Play Store. Use of the app is subject to the following:
    • Users must register an account with accurate and current information.
    • The app may require access to certain device functions like camera, storage, and internet.
    • You are responsible for maintaining the confidentiality of your login credentials.
    • JetCode reserves the right to suspend or terminate accounts for misuse, fraud, or violation of these terms.

5. Pricing and Payment

  • All product prices are listed in Tanzanian Shillings (TZS) unless otherwise stated.
  • Payments for products and electricity top-ups made via our website or app are processed through secure third-party payment gateways.
  • JetCode is not responsible for delays caused by mobile money or banking network issues.

6. Shipping and Delivery

  • Products purchased via our platform can be delivered within Tanzania.
  • Estimated delivery time and cost will be communicated upon order confirmation.
  • Customers must ensure accurate shipping addresses. JetCode is not liable for incorrect delivery due to inaccurate address information.

7. Returns and Warranty

  • Electrical submeters may be returned within 7 days of delivery only if found defective or damaged.
  • Products must be returned in their original packaging with all accessories.
  • All our submeters come with a 12-month limited warranty covering manufacturing defects.

8. Intellectual Property

All content on this website, including logos, product images, text, videos, software (including the JetCode App), and branding elements are the intellectual property of JetCode Innovation Company Limited and are protected under applicable laws. Unauthorized use is strictly prohibited.